Frequently Asked Questions
Telehealth-only primary care means all your medical visits are conducted virtually through secure video or messaging. We diagnose, treat, prescribe, and manage your overall health without requiring in-person office visits.
Just a smartphone, tablet, or computer with a camera and internet connection.
No special software needed, we will send you a secure appointment link.
We currently provide care to patients physically located in:
- Washington, DC
- Maryland
You must be in one of these locations at the time of your virtual visit for legal and licensing reasons.
We manage the following health needs, including:
- Colds, coughs, sinus issues, allergies
- Skin concerns (acne, eczema, rashes, infections)
- Anxiety, depression, stress-related concerns
- Chronic conditions (hypertension, diabetes, cholesterol, thyroid disorders)
- Women’s and men’s health
- Medication management and refills
- Preventive care
If an in-person exam is required, we will help coordinate safe and convenient local care.
Yes. For most primary care needs, virtual care is clinically proven to be just as effective as in-person visits. When necessary, we order labs, imaging, or referrals to ensure you get complete, high-quality care.
Appointments can be booked online here through our website. Most patients can get same-day or next-day visits.
Yes. We can send lab orders to local LabCorp or hospital-based facilities in both DC and MD.
Imaging (X-ray, ultrasound, CT, MRI) can also be ordered at nearby centers.
Results are sent directly to us and reviewed with you during a virtual follow-up, which will need to be scheduled via the booking link.
We are Cash Pay only. A 50 percent deposit will be required at the time of booking your appointment, and the remainder will be collected at the time of the visit. We allow a 6 hour cancellation time frame for a Deposit Refund.
We offer clear, upfront cash pricing.
Yes, we can prescribe most routine and chronic medications.
However, we do not prescribe controlled substances where restricted by state or federal law.
If you need medication that requires monitoring, we’ll coordinate labs or follow-up visits as needed.
You can schedule virtual follow-ups at any time or send secure messages through the the Spruce application for quick questions and updates. Many simple issues can be handled through messaging without a full visit.
Most patients use us as their full-time Primary Care Provider, getting regular care, refills, and chronic management virtually.
If you ever need an in-person exam or procedure, we help connect you to trusted local clinics in DC or MD.
Yes. All visits, documents, and messages are fully encrypted, HIPAA-compliant, and stored securely.
Yes, as long as you are physically located in DC or Maryland at the time of your appointment.
Telemedicine licensing laws require providers to treat patients only in states where they’re licensed.
Yes, our membership plans typically include:
- Unlimited or discounted virtual visits
- Secure messaging between visits
- Annual wellness planning
- Chronic condition management
- Priority scheduling
Our mobile concierge nursing comes as an ADD-ON to your Virtual NP visits. We send licensed, professional care directly to your home, office, or hotel in Washington, D.C. and Maryland. We offer discreet, personalized wellness services including IV vitamin therapy, NAD+ infusions, post-op care, injections, and more all on your schedule, in your space.
Vitamin IV infusions deliver high-quality vitamins, minerals, and antioxidants directly into your bloodstream for immediate absorption. Whether you’re seeking enhanced immunity, hydration, energy, or recovery, IV therapy is a fast, effective way to support your wellness from the inside out.
NAD+ (Nicotinamide Adenine Dinucleotide) is a vital coenzyme involved in cellular energy, brain function, and DNA repair. Our NAD+ IV infusions may help enhance mental clarity, combat fatigue, slow signs of aging, and improve physical performance—all in the comfort of your home.
Our services are ideal for high-performing professionals, athletes, wellness enthusiasts, post-operative clients, travelers, and anyone seeking a premium, convenient approach to health and recovery in the DC and Maryland area.
Yes. Our team consists of highly trained, licensed RNs who follow the highest standards of safety, sterility, and professionalism. All treatments are customized to your needs after a thorough wellness consultation.
Most IV drips are completed within 30–60 minutes. NAD+ infusions may take up to 2 hours to allow for a gradual, comfortable delivery and optimal results.
Booking is seamless. You can schedule online, by phone, or through our concierge team. We offer flexible appointment times, including evenings and weekends, with same-day service available in most areas.
Absolutely. We specialize in curated IV therapy and wellness protocols tailored to your lifestyle and health goals—whether it’s for immunity, energy, beauty, hydration, or recovery.
We can handle Urgent Care needs.
Telehealth is not appropriate for life-threatening or emergency conditions.
For severe symptoms (chest pain, shortness of breath, fainting, major injury), please call 911 or go to the nearest ER.